We understand that rebuilding after a flood can be a challenging task. However, we are here to offer our assistance to make the process easier for you.

If your home has been affected by flood water, LA OC Restoration Services can assist you in your recovery process. Follow these steps to initiate your flood claim with your insurance company:

It is advisable to promptly inform your insurance agent or carrier about any loss you have suffered. Additionally, it is recommended that you inquire about the possibility of obtaining advance payments.

An insurance adjuster will assess flood damages to your home, either in person or remotely. Make sure you take photos and videos of your flood-related damage before throwing out items or discarding the carpet.

During the COVID-19 pandemic, some insurance companies are advising insurance companies to conduct remote adjustments whenever possible. Talk with your adjuster to see if this is an option for you.

If remote adjustment is possible, the adjuster will guide you on how to collect the documentation required for a successful damage assessment. The adjuster will explain the technology and equipment you need (such as a digital camera or smartphone and measuring tools) and make sure you are comfortable using them.

Remote adjustment is optional but not mandatory. If you choose to have a remote adjustment, you can also request an on-site inspection at any time during the damage assessment.

With a remote adjustment, it may take several hours or more to document damage. During that time, you'll work with your adjuster to take high-quality photos and detailed measurements.

You should also discuss with your adjuster what your policy covers, ask any questions you may have about the claims process, and determine your next steps.

Begin the recovery process with us and start getting back to your routine.